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Covers the latest news, insight, analysis, blogs and product reviews of unified communications equipment and software. Topics include transmission of voice communications over a wired or wireless network using technologies such as VoIP, IP Telephony, IP PBX, press-to-talk and computer-based voice.
Top VOIP & Telephony News
Gartner reports the first slowdown in smartphone sales since it started tracking the market for handheld devices with computer-like features.
News
The global cell phone sales leader revises warning for second time in three weeks. Nokia said it aimed to increase its market share in cell phones in 2009 as smaller rivals struggle in the economic downturn.
Podcast
In this IT Link podcast hosted by Mike Vizard, Citrix General Manager for Advanced Solutions Barry Phillips makes the case for a more modular approach to unified communications that stresses integrating the experience within existing applications.
News
Telus, Canada's No. 2 phone company, said on Wednesday it is buying new technology from Nortel Networks that lets telecom companies quadruple the capacity of their networks.
News
The U.S. economy's worst crisis since the 1930's depression may have some consumers questioning the wisdom of buying a fancy new cell phone just yet, but those who can't wait just might find some deals out there. Now that cell phones are more of a necessity than a luxury for most, the questions are: Which one to buy? How many fancy features do you want? And which service provider fees can you afford?
News
RIM, which faces mounting competition from Apple's iPhone and from Nokia's latest e-mail phone devices, pointed to slower subscriber growth and weaker margins.
News
Time Warner Cable will likely sell fewer-than-expected video, Internet and phone subscriptions this year, and it expects a further decline next year due to the worsening U.S. economy, according to Chief Financial Officer Rob Marcus. "In 2008, we're on track to deliver less than 2.5 million additional revenue-generating units," Marcus said, adding that that was less than what the No. 2 U.S. cable company had originally anticipated.
Video
Self-service technologies are fast becoming the norm in many industries, and companies can leverage the tools and platforms to implement self-service for their employees and customers. A successful deployment can cut costs and reduce headcount and overhead To avoid pitfalls and false starts, though, self-service should focus on the customer or user experience. This video outlines some tips and ideas for a successful self-service plan.
News
Research in Motion's BlackBerry Storm, aimed at competing against Apple's iPhone and other smartphones, drew hundreds of people to Verizon Wireless stores looking to pick up the smartphone. Some problems ensued when stores ran out of the BlackBerry Storm.
News
Verizon Wireless is betting on the new BlackBerry Storm for the all-important holiday season, hoping the highly anticipated smartphone can compete against the iPhone offered by rival wireless provider AT&T. Verizon Wireless, th No. 2 U.S. mobile service, a joint venture between Verizon Communications and Vodafone Group, heavily promoted four different phones last holiday season, but its focus this year is directed firmly at RIM's (Research In Motion) first touch-screen phone. Storm is Verizon Wireless's game changer and Verizon will do more marketing for it than any other phone in the fourth quarter. Both the Storm and Apple's iPhone cost $200 and includes a built-in camera, and music and video players. But the Storm has a different approach to touch-screen typing that RIM hopes will win over people addicted to the keypads on other BlackBerry e-mail devices.
News
Nortel's IP trunking technology is a way for SMBs to combine voice and data connections through PBX exchanges, which Nortel says will improve efficiency, cut costs and provide professional polish for midmarket companies.
New Slideshow
Xobni, maker of a plug-in that helps users add social contacts to their Microsoft Outlook in-boxes, has now added support for Yahoo, Facebook and Hoover's. There is also new integration with the Skype VOIP application. Xobni was reportedly targeted for acquisition by Microsoft earlier in 2008, although the deal didn't take place. In the meantime, check out these slides of the Xobni integrations to decide if they're right for you.
News
Xobni is a messaging and collaboration startup whose application brings social contacts from other consumer and enterprise applications to Microsoft Outlook inbox. Xobni today has integrated with Web services Yahoo Mail, Facebook and Hoovers, as well as from VOIP communications provider Skype. Still no sign of Google Gmail integration.
New Slideshow
The Agito Networks RoamAnywhere Mobility Router lets Windows Mobile- or Symbian-based smart phones integrate directly with the corporate PBX, allowing users to have a single telephone profile no matter where they are or what type of network they are connected to.
Review
The Agito Networks RoamAnywhere Mobility solution includes top-notch Wi-Fi fingerprinting technology, enabling mobile phone users to easily move about while saving businesses money on mobile minutes. The new Agito RoamAnywhere technology also offers high availability and additional security features.
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Scopia Conferencing Platform manages to coax disparate conference room and desktop videoconferencing solutions into relative harmony.
Microsoft’s VOIP and unified communications platforms don’t intersect significantly—yet.
Review: Microsoft's VOIP system for SMBs boasts a few glitzy
next-generation features that make the system incredibly easy to use,
and comes in an appliance form factor that makes the system a snap to
deploy.
Review: Cisco's Smart Business Communications System extends to small businesses the same networking technologies available to larger companies in a platform that can take on video, instant messaging and other apps.
Review: magicJack, a small USB dongle device that makes it possible to plug any phone into a computer and make calls over the Internet, provides some interesting capabilities but these are outweighed by its shortcomings.
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VOIP & Telephony 
